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For information about registering, delegate information or any other customer service enquiries, please contact:

IIR Telecoms & Technology - general contact

Tel: +44 (0)20 7017 7483
Email: registrations@iir-telecoms.com

For information about upcoming conferences and/or speaking opportunities contact:

IIR Telecoms & Technology - general contact

Tel: +44 (0)20 7017 7483
Email: registrations@iir-telecoms.com

With any difficulties/comments regarding website please contact:

Web Administrator - IIR Telecoms

Tel: +44 (0)20 7017 7109
Email: webchanges@iir-conferences.com

2011 Speakers

2011 Speakers

Alexander Meili ICLP’s European Planning Director ICLP

Graham Webster Director, Customer Experience Telefonica Europe

Nak-Kyoung Kim Director, Management Research Center Korea Telecom

Christoforos Christoforou Content Services Manager Cytamobile-Vodafone

Panayiotis Stylianides Product Manager - Mobile Services Cytamobile-Vodafone

Giannis Tsiliras CRM Director COSMOTE Greece

Alain Glickman Customer Insights Director Orange France Telecom Group

Dr Nicola Millard Customer Experience Futurologist BT


Read The 2011 Review

Click here to download

Loyalty_Final_report.pdf

Telecoms Loyalty & Churn 2011 Testimonials

"An exciting event with the latest updates on telco Loyalty!"
Loyalty Programme Senior Manager, Etisalat
"Great for networking"
Zain
"Found out many new approaches in the loyalty and retention field"
Romtelecom
"Great overview of social influence and how it works"
TMN
"Interesting presentations about the right issues"
Telefonica
"Very good programme, good mixed agenda made the day have great pace"
CEO, Business Logic
"I learned about new features influencing Churn"
Geocell
"Obtained good contacts from churn prediction vendors"
Head of Customer Retention, TEO Lithuania
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LinkedIN

Join our IIR Telecoms - Marketing Series LinkedIn group for the latest Telecoms Marketing news.

Discussing topics such as Customer Segmentation, CRM, retention, Loyalty & Churn, Prepaid mobile, Business services and more!

Follow us!

You can now follow the IIR Marketing series on Twitter @IIRTMarketing

Join in discussions about Loyalty & Churn by using the hashtag #TelecomsLoyalty

Download Latest Information Now

(updated 4 February 2012)


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