- email:registrations@iir-telecoms.com
- phone:+44 (0)20 7017 7483
Telecoms Loyalty & Churn
2 - 5 July 2012, Hotel Novotel Cannes Montfleury
2011 Speakers:
Graham Webster, Director of Customer Experience, Telefonica Group
Adnan Idrees, Senior Manager Loyalty, Etisalat
Christian Asperger, Head of CRM, Telekom Austria
Mert Başar, Director of Corporate Marketing, Turkcell
Alain Glickman, Customer Insights Director, Orange-FT Group
Nao K. Kim, Head Researcher, Korea Telekom
Dharamjeet Taunque, Corporate Marketing-General Manager, Idea (India)
Dr. Attila Ilman, Senior Manager Customer Base Sales, Sunrise CH
Dr. Christian Tausend, Head of Customer Lifecycle Management & Churn, Kabel Deutschland
Mr. Joseph Lichtenberger Director Business Performance Management, Kabel Deutschland
Alexander Lehrmann, Director Customer Loyalty, Orange Switzerland
Adeolu O. Dairo, Head, Churn Management & Retention, Etisalat Nigeria
Dr. Graham Hill, Associate, Optima Value
Vincent Battem, Senior Market Manager Loyalty, UPC Nederland
Dr Nicola J. Millard, Customer Experience Futurologist, BT
Ms. Pakiza Abdlrahman Mohammed, Segment Manager - Residential and Business Marketing, Zain Bahrain
Layla Revis, Vice President of Digital Influence, Ogilvy PR
Odunayo Sanya, Senior Manager Business Planning & Customer Management, MTN
Luca Bessero, Director of Marketing, Global Beach
Julio Puschel, Head of Mobile Strategy, Informa Telecoms & Media
Related Events
Deliver high quality, personalised customer service, reduce ...
11 Nov 2012 - 13 Nov 2012
JW Marriott, Dubai
Read The 2011 Review
Click here to download
Telecoms Loyalty & Churn 2011 Testimonials
"Very interesting event, insightful presentations"
"Learned about the latest developments of loyalty"
"Obtained good contacts from churn prediction vendors"
"Very good programme, good mixed agenda made the day have great pace"
"Built relationships with colleagues and follow up on specific projects"
"I benefit greatly from the operator presentations on loyalty"
"Great overview of social influence and how it works"
"Interesting presentations about the right issues"
Feeds | Like | Share    |
Join our IIR Telecoms - Marketing Series LinkedIn group for the latest Telecoms Marketing news.
Discussing topics such as Customer Segmentation, CRM, retention, Loyalty & Churn, Prepaid mobile, Business services and more!
Follow us!
You can now follow the IIR Marketing series on Twitter @IIRTMarketing
Join in discussions about Loyalty & Churn by using the hashtag #TelecomsLoyalty
