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Who Should Attend

Breakdown By Industry:

  • Operators - 78%
  • System Manufacturers - 18%
  • Consultants - 4%

Breakdown By Region:

  • Western Europe - 19%
  • Eastern Europe - 18%
  • Scandinavia - 3%
  • Americas - 10%
  • Middle East - 40%
  • Afrcia - 10%

2011 Speakers

2011 Speakers

Alexander Meili ICLP’s European Planning Director ICLP

Graham Webster Director, Customer Experience Telefonica Europe

Nak-Kyoung Kim Director, Management Research Center Korea Telecom

Christoforos Christoforou Content Services Manager Cytamobile-Vodafone

Panayiotis Stylianides Product Manager - Mobile Services Cytamobile-Vodafone

Giannis Tsiliras CRM Director COSMOTE Greece

Alain Glickman Customer Insights Director Orange France Telecom Group

Dr Nicola Millard Customer Experience Futurologist BT


Read The 2011 Review

Click here to download

Loyalty_Final_report.pdf

Telecoms Loyalty & Churn 2011 Testimonials

"Very relevant case studies and examples, very engaging"
Etisalat
"An exciting event with the latest updates on telco Loyalty!"
Loyalty Programme Senior Manager, Etisalat
"Interesting presentations about the right issues"
Telefonica
"Built relationships with colleagues and follow up on specific projects"
Customer Portfolio Manager, Telkom SA
"Obtained good contacts from churn prediction vendors"
Head of Customer Retention, TEO Lithuania
"Very good programme, good mixed agenda made the day have great pace"
CEO, Business Logic
"Learned about the latest developments of loyalty"
IT Manager, Vimplecom
"Great for networking"
Zain
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Join our IIR Telecoms - Marketing Series LinkedIn group for the latest Telecoms Marketing news.

Discussing topics such as Customer Segmentation, CRM, retention, Loyalty & Churn, Prepaid mobile, Business services and more!

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You can now follow the IIR Marketing series on Twitter @IIRTMarketing

Join in discussions about Loyalty & Churn by using the hashtag #TelecomsLoyalty

Download Latest Information Now

(updated 2 February 2012)


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