Pre-Conference Workshop

The business case for developing an intelligent outsourcing strategy
Led by Edward Hamilton - Analysys mason

To develop an appropriate sourcing strategy organisations need to consider the full outsourcing lifecycle. This masterclass will cover the four key areas that make up that endto-end process:

• Making the decision to outsource: creating the right foundation for the outsourcing to be successful. This section of the masterclass will examine how to set appropriate expectations and how to draw together the in-house skills to create the right team to manage the outsource process
  
  
• Procurement: typically outsourcing contracts are either adversarial or a partnership – and the tone of the project is set from day one of the procurement process. This section of the masterclass will examine how to achieve the right contract with the right metrics (for example, focusing on the network or the service)
  
  
• Transition and transformation of services: this can take years, and this section of the masterclass will examine the process required to deliver transition successfully – ensuring that it is achieved on time and with minimal contract variation
  
  
• Contract end: many organisations do not consider what will happen at the end of the contract. This section of the masterclass will examine how to manage contract end and ensure a smooth transition of service to any future supplier

AGENDA
Whether you work for an organisation which outsources or you are an outsourcer, this masterclass is designed to provide insights into the outsource process from both perspectives, enabling a better understanding of the business issues and challenges when trying to deliver a cost-effective, flexible and efficient service

9:00 Registration

9:30 Leveraging inhouse expertise to optimise the sourcing process

10:30 Morning Refreshments and Networking

11:00 Moves from a network-centric to service-centric environment: service providers offers to meet a fastgrowing demand for innovative multimedia applications

13:00 Networking Lunch

14:30 Case study: focus on advanced solution deployments

15:30 Afternoon Refreshments and Networking

16:00 Q&A session

17:00 End of Pre-Conference Workshop

WORKSHOP LEADER:

Edward Hamilton - Analysys Mason

Edward has 18 years’ experience of working within IT and telecoms, of which the last 13 have been providing consultancy services to clients in both the public and private sectors. This has involved undertaking a variety of roles in organisations that have benefited from his wide breadth of his ICT skills. He is an accomplished consultant, and has completed assignments encompassing business strategy and planning, market analysis, design, procurement and outsourcing.

Edward has specific market strengths aligned to the outsourcing of secure ICT systems, where his extensive expertise covers strategy and planning, solution design, and the selection and procurement of new ICT services, enabling clients to meet stringent regulatory and contractual requirements. Prior to working for Analysys Mason, Edward was Director of Consultancy at Siemens Enterprise Communications.