Agenda

DAY ONE – TUESDAY, 24TH MAY 2011

8:15 Registration and Refreshments

9:00 Conference Welcome and Networking

9:10 Opening remarks from the Chair
Chair: Paul Merry, Senior Research Analyst - Strategies and Markets, Informa Telecoms and Media

COST SAVINGS THROUGH AN OPTIMAL ECONOMIC STRATEGY

9:20 Reducing CAPEX and OPEX expenditures through an effective managed services and network sharing strategy

• Quantifying the value and cost of your network to leverage your managed services and network sharing opportunities
• Determining whether to enter into a network sharing or a managed services partnership to achieve CAPEX and OPEX savings
• Calculating the baseline of your network related costs

David Haszeldine, Head of Network Economics, T-Mobile

9:50 Infrastructure Sharing and Interconnection-Telecom Italia experience

• Analyzing key factors that are influencing the building of NGANs in Italy
• Sharing telco infrastructures for building new generation access network
• Rules and solutions for setting a market where sharing infrastructure is possible
• Telecom Italia experience: offers and deals in the Italian market

Maximiliano Dario Sommantico, Senior Product Manager, Telecom Italia

10:20 Optimising network economics at a time of increasing requirements and cost pressure

• Understanding operators’ current and future key network challenges in a cross-functional context
• Addressing various degrees of network change or deconstruction while identifying key prerequisites for the implementation of sustainable evolution processes
• Exploring value-based network change concepts that optimise ROI and net present value

Alok Kumar, Head - CSD & Quality, Aircel

11:00 Morning Refreshments and Networking

BUSINESS TRANSFORMATION TO IMPROVE OPERATOR EFFICIENCIES

11.30 Creating a win-win situation through a managed services strategy

• To add value to customer operations by providing best in class experiences and capabilities
• To overcome the big Operator challenges in the convergence and integration between telecom networks and IT networks
• To design interesting win-win financial solutions with operators to develop new business and facilitate network sharing opportunities.

Mark Happel, Service Solutions Director, Huawei

12:00 Using performance measurement to reduce operational costs

• Optimising operating models to radically reduce the costs of existing contracts and services
• Initiating streamlining activities analysing the costs and benefits of network investments
• Determining the extent to which automated performance measurement tools can effectively identify issues in real time

Franco Pin, Head of GTL Networks, Vodafone Group Services

12:30 Panel session: managed services and network sharing as a route to business transformation and performance progress

• Creating a cohesive and accurate roadmap towards telecom innovations
• Exploring managed services and network sharing solutions as viable business models to develop the right contract model
• Evaluating the opportunities for business evolutions

Roberto Minerva, Strategy Manager, Telecom Italia
Martin Gostling, Technical Director, Radio Design

13:00 Lunch and Networking

EVALUATION OF OUTSOURCING STRATEGIES
Chair: Karri Virkajärvi, VP Head of Technology and Vendor Management Unit, Omnitele

14:30 Determining the most effective and accurate outsourcing strategy

• Focusing on the access and/or core network: analysing the criteria to use in order to decide whether to outsource
• Identifying the costs and benefits of outsourcing services individually VS a full managed services model
• Analysing the loss of control over key value-added services

Roberto Minerva, Strategy Manager, Telecom Italia

15:00 Filter Combining: A Key Enabler for Efficient Network Sharing

• An analysis of the levels at which sharing can occur from site sharing through to full network sharing
• Real world examples of sharing projects and how they were implemented from across Europe and India
• Demonstration of how filter combiners allow straightforward implementation of sharing projects
• Explanation of the significant benefits filter combiners deliver to network performance

Martin Gostling, Technical Director, Radio Design

15:30 Afternoon Refreshments and Networking

OPTIMISATION OF NETWORK SHARING AGREEMENTS

16:00 Does network sharing have a future?

• The strategic merit/ risks of network sharing
• A future with network sharing
• A hypothetical vision of the future with network sharing

Emeka Obiodu, Senior Analyst - Telco Strategy, Ovum

16:30 Customer Experience Focused Remote Performance Management

• Performance Management strategies aimed at maintaining and improving the QoS performance levels of their networks: appropriates goals to maintain KPI levels
• What does an operator need to measure and observe? How does ensuring action need to be prioritized in order to take the right action that leads to real improvement in the customer perceived service performance?
• How can an operator give the customer a voice in the execution of proper performance management and which ways are available to facilitate the interaction with the customer as part of the performance management procedures? 

Esa Vesterinen, Senior Analyst, Omnitele
Arnold van Holten, Vice-President, Head of Performance Management, Omnitele

17:00 Roundtable Discussion: Analysis to consolidate your ideas of the key issues raised over day one

• Establishing the extent to which managed services can be used to optimise operational efficiencies and cost savings
• Assessing the feasibility of deploying both network sharing and managed services simultaneously
• Optimising network equipment and operational maintenance
• Quantifying the real value of your existing network, factoring in end of life

Paul Merry, Senior Research Analyst - Strategies and Markets, Informa

17:30 Closing Remarks from the Chair

17:45 Networking drinks

DAY TWO – WEDNESDAY, 25TH MAY 2011

8:30 Registration and Refreshments

9:00 Opening remarks from the Chair
Chair: Jacques Bonifay, CEO, Transatel

TRADE-OFF CHOICES: OPTIMISING THE DEAL

9:10 Managed Services to run MVNO operations

• What functions and services can or should be outsourced to MVNE
• What are the values, advantages and drawbacks for MNO and MVNO

Jacques Bonifay, CEO, Transatel

9:40 Analysing the trade-off when deciding to enter into a network sharing system: the more you share the more you save money but the less independent you are

• Sharing resources and datas: protection, security and independence issues
• Leveraging scalability and performance: ensuring each party’s interests
• Balancing network sharing and operators' independence: how to balance network coverage expansion and independence for operators who share physical equipment with dedicated service and application deployment that will sharpen their competitive edge

Mohamed Jamoussi, Senior Consultant, Saudi Telecom Company

10:10 Entering into a network sharing partnership: pros and cons

• Understanding the true economics of entering into a network sharing partnership: cost implications and cost benefits
• Learning how to set realistic financial expectations for your network sharing agreement
• Establishing how vendors are making it financially and operationally easier for the operators to enter into network sharing agreements: risks and rewards

Jonathan Key, Head of Business Development, BT Consult

10:40 Morning Refreshments and Networking

MOVEMENTS TOWARDS ACHIEVING INNOVATIVE STRATEGY

11:10  Review of the Challenges faced by MNO in the evolution to LTE and mobile broadband

• Learning from and building on the evolution of the fixed broadband network for mobile broadband
• Managing the evolution to LTE
• BT’s approach to a carrier class Ethernet solution

David Stronge, Business Development, BT Wholesale

11:40 Long Term Evolution: The role of network sharing and managed services

• Examining the options to accelerate and de-risk LTE deployment
• The role and benefits of network sharing and a Managed Services approach
• Risks and insights in seeking solutions to improve managed services and network sharing systems

Phil Irvine, Senior Consultant, PA Consulting

12:10 Keynote Panel Session: Ensuring that your managed services provider supports your strategic goals

• Adopting strategies to make your managed services provider a key stakeholder
• Evaluating the performance of your partner in terms of commitment, performance and financial goals
• Motivating your partner to equally support the customer experience

Frédéric Marx, Head of Strategy, France Telecom
Pedro Planas, Chief Technology Officer, Telefónica Peru
Mohamed Jamoussi, Senior Consultant, Saudi Telecom Company

12:50 Lunch and Networking

COMMITMENT TO PERFORMANCE AND CONSOLIDATED QUALITY

14:00 Optimising the sourcing strategy when recontracting or transitioning managed services

• Re-assessing the outsourcing market from the inside
• Understanding the legal and commercial implications of transitions
• Assessing the opportunities and threats of change

Peter Snowdon, Business and Network Transformation Manager, Vodafone Group

14:30 Assessing the risks posed by network outsourcing deals in maintaining business-model flexibility

• In a time when telcos are transforming their businesses, can outsourcing deals lock them into yesterday’s models?
• How can network outsourcing accommodate new wholesale and two-sided business models?
• Are “under the floor” managed service providers actually more of a threat than the infamous “over the top” players?
• What types of engagement can provide a long-term win-win for vendors and operators, beyond the short-term cash savings?

Dean Bubley, Director, Disruptive Analysis

15:00 Developing a cost-effective strategy to optimise service levels, skills and end-user relationships

• Evaluating the lifecycle of a managed service strategy
• Understanding the technical challenges : trade-offs between suitable equipment and investment
• Exploring the entire managed services eco-system to enter a strategic partnership

Frédéric Marx, Head of Strategy, Orange France Télécom

15:30 Afternoon Refreshments

PARTNERS’ RELATIONSHIPS AND DEAL PROCESSES

16:00 Understanding how to optimise the delivery of your managed services project in high growth markets

• Identifying the market challenges in terms of M&A and due diligence to examine the risks of outsourcing
• Determining how to develop achievable delivery mechanisms to secure and maintain a competitive expertise
• Ensuring service continuity and rewarding financial goals to support strategic partnerships
• Selecting an appropriate cost saving and payment structure

Pedro Planas, Chief Technology Officer, Telefónica Peru

16:30 Outlining the regulatory issues that can emerge from network sharing deals

• Questioning the NS system in terms of opportunity for continued coverage competition, service differentiation, and the maintenance of marginal cost situations
• Examining anti-trust and mergers regulations to ensure that the network joint venture respect the anti-trust rules
• Choosing the accurate asset model: how should processes and interfaces between an in-house network strategy organization, the other sharing operators or outsourcing vendor be designed and managed?

17:00 Roundtable Discussion: Final event analysis to consolidate your ideas of the key issues raised over the summit Managing multiple partners and agreements to optimise your ROI

• Understanding who can potentially manage the partnerships within your company
• Establishing management and communication processes that facilitates continuous improvement in operational and technical processes
• Assessing the level of transparency needed between partners in order to retain control of your networks and services whilst forming an optimal agreement that benefits both parties

Chair: Vladimir Klein, VP Operation Solutions, T-Mobile Czech Republic

17:30 Closing Remarks from the Chair

17:45 Network drinks