Learn from T-Mobile UK how to define and establish an appropriate set of KPIs and KQIs
Find out from Telenor Serbia how to enable successful and cost effective traffic management across 2G and 3G networks
Learn how to develop a customer centric Service Quality Framework (SQM) from T-Mobile Austria
Hear how Cosmote is preparing for LTE
Baruch Bar, Radio Group Senior Manager, Cellcom
Dr. Konstantinos Filis, Senior Research Engineer, Cosmote
Timo Sippola, Technology Manager, Elisa
Ashley Beynon, Senior RF Engineer, KPN
Dr. Thomas Baumgartner, Optimisation & Statistics Expert, mobilkom austria
Marjan Tusek, Service Quality Assurance Manager, Si.mobil
Wolfgang Tertnig, Senior Manager, Quality Assurance, T-Mobile Austria
Gareth Hewlett, Principal Engineer, T-Mobile UK
Roberto Micali, Mobile Network Engineer, Telecom Italia
Dr. Jakov Stojanovic, Network Quality Planning Manager, Technology Planning Department, Telenor Serbia