Summary Agenda

09.00

Registration and Refreshments

09.30

Chair’s Opening Remarks

Sanjay Saxena, Global Services Strategy & Alliances Manager, Motorola

09.40

Examining Vendor Independent E2e Monitoring Systems For Data Services - Different Solutions Evaluation From Operator's Point Of View

Wojtek Gromek, Service and Network Quality Manager, Polkomtel

10.20

Implementing New Revenue Generating Applications To Capture New Customers And Improve The Overall Subscriber Experience                                                           

Jose Gama, Business Development Manager - Professional Services, Motorola

11.00

Morning Refreshments

11.30

Assisted Radio Optimisation in order to improve operational excellence now and in the future 

Lieven Vanthomme, Managing Consultant, TELCOFAN

12.10

Examining Mobile Data Service Performance And Ways To Improve The Quality Of Service

12.50

Lunch 

14.00

Defining And Establishing An Appropriate Set Of KPIs And KQIs That Actively Support Your Network Optimisation Strategy

Gareth Hewlett, Principal Engineer, T-Mobile UK

14.40

Using QoE Metrics to Enhance Your End-To-End Mobile Network Optimisation Strategy

Steve Hateley, Director of Product Marketing, InfoVista 

15.20

Afternoon Tea

15.50

Examining Traffic Rates Forecasting And Subscriber Management In Times Of High Mobile Data Consumption

16.30

The Vendor 2 Minute Challenge

Delegates will be seated on round tables and will be asked to decide amongst themselves what their biggest challenge is as regards network performance and service quality management. A representative from each table will then put this challenge to a panel of leading vendors, each of whom will have 2 minutes to explain how they would solve the problem.

17.00

Chair’s Closing Remarks 

17.10

End of Conference Day One 

 Networking Reception

IIR would like to invite you to join speakers, sponsors and supporters at an informal networking reception, where you can discuss the issues of the day in a relaxed atmosphere

09.00

Registration and Refreshments

09.30

Chair’s Opening Remarks

09.40

Implementing An Operational UMTS Capacity Management Process

Ashley Beynon, Senior RF Engineer, KPN

10.20

Determining How To Effectively Monitor The Performance Of Your Mobile Broadband Services

Dr. Thomas Baumgartner, Optimisation & Statistics Expert, mobilkom austria

11.00

Morning Refreshments

11.30

LTE Update: Analysing The Latest Developments In LTE And The Testing Methods Being Deployed

Dr. Konstantinos Filis, Senior Research Engineer, Cosmote Mobile Communications

12.10

Understanding How To Develop A Customer-Centric Service Quality Management (SQM) Framework

Wolfgang Tertnig, Senior Manager Quality Assurance,  T-Mobile Austria

12.50

Lunch

14.00

Vendors On The Spot

During the vendor spotlight session, each vendor will be given 2 minutes to pitch their solution and its track record in responding to technological advances and evolving operator requirements. Delegates will be able to vote for the most convincing pitch.

14.30

Understanding How To Monitor Mobile Backhaul Performance In Order To Maintain Maximum End-To-End Service Quality

Roberto Micali, Mobile Network Engineer, Telecom Italia

15.10

Measuring The Performance Of UMTS Deployed In The 900 MHz Band

Timo Sippola, Technology Manager, Elisa

15.50

Key Learnings From The Event

Take this opportunity to discuss the key themes to have emerged from this year’s conference and to talk about the practical ideas and insights that you will take back to the office to further the success of your own network performance strategy.

16.10

Chair’s Closing Remarks

16.20

End of Conference